Helping your BTL cases take flight

At every stage of a mortgage application, speed, clarity, and expert support make all the difference. That’s why we focus on providing efficient processes, clear communications, and departments that help your cases transition smoothly from application to completion.

Turnaround Times You Can Count On

We understand your time is precious when placing a case, so our teams work hard to keep things moving efficiently from AIP through to completion.

With a streamlined approach and clear SLAs, we ensure you get the right updates at the right time - helping you manage expectations and keep your clients informed.

💡 Top Tip: Need an instant case update? Or want to know how long underwriting will take to review a case? Our Broker Portal provides real-time tracking, so you can check progress without picking up the phone.

A Seamless Process

No two buy to let cases are the same, which is why we take a pragmatic approach to lending. Whether you’re working with portfolio landlords, limited companies, or ex-pats, our expert teams help you structure cases with confidence.

From submission to completion, we’ve built a process that prioritises efficiency and clarity. With clear documentation requirements and proactive case management, we aim to help you avoid unnecessary delays, so you can focus on placing the next case.

Supporting You Every Step of the Way

Great service isn’t just about speed. It’s about the people and processes that make your job easier. Here’s how our teams support you:

✅ BDMs & Internal Sales – Providing guidance to ensure your case meets our requirements before submission.

✅ Pre-Offer– Reviewing applications to ensure a smooth journey to underwriting.

✅ Underwriters – A human approach to lending, with real experts making clear and considered decisions.

✅ Post-Offer & Servicing – Keeping your cases on track right through to completion and beyond.

✅ Product Transfer Team – Supporting clients looking to switch products at the end of their current term or to benefit from additional borrowing.

Whatever you need, our team is here to help your buy to let cases take flight. 🚀