Additional Support

At Keystone Property Finance we live by our values – Respect, Integrity, Resilience & Excellence. We are committed to treating all our customers fairly and with respect. 

We understand how quickly circumstances can change and if you are worried about your ability to pay or have fallen behind on your monthly payments, it is important to get in touch with us. 
Our customer support team are here to help and will be able to talk through available options based on your situation.  

Please note that your credit score will not be impacted by contacting us. 

If you would like to talk to someone, please call our customer support team as soon as possible on 0345 350 3696, we are available between 08:30am – 5:30pm Monday to Friday. 

You may also find it useful to visit the MoneyHelper or Citizens Advice for out of hours assistance. In addition, we’ve also listed some links to other debt advice organisations where free advice and support is available.